by Rob O'Byrne | Mar 26, 2021 | Articles, Cost to Serve
The concept of cost to serve is very simple but I am always amazed at how few businesses and supply chain managers really understand it. Let’s start with an uncomplicated example: Company A is in the business of distributing whiteboard markers. Among...
by Rob O'Byrne | Feb 19, 2021 | Articles, procurement, Procurement - Purchasing - SRM, Purchasing, SRM, Supply Chain
The best way to understand the difference between procurement and purchasing in a business is to consider the process involved in buying a car, says Logistics Bureau’s procurement specialist, Trent Morris. Procurement First, Purchasing Follows...
by Rob O'Byrne | Jan 29, 2021 | Articles, Logistics, operations, Trends
Achieving business goals successfully is rather like working in a sports team. Some teams are really successful, some aren’t. Some have great coaches—and some just don’t seem to make it. So what makes the difference? Why do some businesses and organisations...
by Rob O'Byrne | Jan 22, 2021 | Articles, warehouse
In this article, Logistics Bureau’s Mal Walker, who has spent decades exploring all aspects of warehousing, offers some valuable tips on warehouse design and operation. Over the years, Mal has come to appreciate that there is real science behind distribution centre...
by Rob O'Byrne | Jan 15, 2021 | Articles, Business Improvement, Trends
In this article we will look at the topic of customer service: getting it right in your business, understanding the implications for your distribution network, and how you can extract more value—and get more cost—out of your business. Do you have challenges in...
by Rob O'Byrne | Dec 4, 2020 | Articles, Freight Management, Supply Chain, Transport
One of the most common questions I get asked is, How can I reduce my freight costs? In answering this question I start by highlighting the wrong way to go about it. The first thing people try to do is attack the rate itself—the dollars per ton, the dollars per pallet,...
