by Rob O'Byrne | Apr 9, 2021 | 3PL, Articles, Logistics, Supply Chain
Third-party Logistics (3PL) companies are often accused of providing such poor service that their relationships with clients break down. In reality, though, there’s a host of reasons why 3PL relationships turn sour—and very often the blame can be laid at...
by Rob O'Byrne | Mar 26, 2021 | Articles, Cost to Serve
The concept of cost to serve is very simple but I am always amazed at how few businesses and supply chain managers really understand it. Let’s start with an uncomplicated example: Company A is in the business of distributing whiteboard markers. Among...
by Rob O'Byrne | Feb 19, 2021 | Articles, procurement, Procurement - Purchasing - SRM, Purchasing, SRM, Supply Chain
The best way to understand the difference between procurement and purchasing in a business is to consider the process involved in buying a car, says Logistics Bureau’s procurement specialist, Trent Morris. Procurement First, Purchasing Follows...
by Rob O'Byrne | Jan 29, 2021 | Articles, Logistics, operations, Trends
Achieving business goals successfully is rather like working in a sports team. Some teams are really successful, some aren’t. Some have great coaches—and some just don’t seem to make it. So what makes the difference? Why do some businesses and organisations...
by Rob O'Byrne | Jan 22, 2021 | Articles, warehouse
In this article, Logistics Bureau’s Mal Walker, who has spent decades exploring all aspects of warehousing, offers some valuable tips on warehouse design and operation. Over the years, Mal has come to appreciate that there is real science behind distribution centre...
by Rob O'Byrne | Jan 15, 2021 | Articles, Business Improvement, Trends
In this article we will look at the topic of customer service: getting it right in your business, understanding the implications for your distribution network, and how you can extract more value—and get more cost—out of your business. Do you have challenges in...
