Blogs
Why Is Trust Important? with Kylie Chain
Trust is so important in life and in Business. Kylie Chain talks to me about Trust in Leadership and shares some valuable thoughts.
What is Blockchain? with Stephen Rowlinson
After a recent presentation at our Supply Chain Leaders Academy, I thought I’d better ask?
What is Blockchain and how can we use it? Can it Benefit the Supply Chain?
Meeting People That Inspire You
Who Inspired YOU Today?
Digital Supply Chain Tips with Mathew Smith
We now have this ability to measure our delivery time proactively and communicate if there are any challenges by making use of digital tools. Listen to this interview with Mathew Smith and gain insights as he talks about Customer Communication as well as Internal Communication in managing Digital Supply Chain.
Supply Chain Fundamentals
Maybe 15-20% of businesses are really taking advantage of the latest trends, but the rest are still getting the Supply Chain fundamentals wrong!
Push Your Boundaries
Have you ever thought taking up education outside of your normal technical skill set? Here are some interesting and challenging things you could try that would definitely boost your confidence in your roles.
Outstanding Customer Service Experience in Bangkok
Here is a great example of outstanding customer service in Bangkok. Think about your own customer service and how you can rejiggle your service to really meet and exceed your customer expectations.
Tips from Bob the Tailor
It’s the service and how give it to the customers. If you keep them happy and talk to them as friends
Understanding Cost to Serve
One of the most important technique in supply chain is understanding your cost to serve. I’m talking about this on a plane because this is an industry that really understands the expectations of their customers.
4 Mistakes in Logistics Outsourcing
85% of businesses around the world now outsource some element of their logistics and supply chain. Why does so many screw it up? This vlog will explain why.
