The Right Questions to Ask When Hiring Supply Chain Consultants


As you almost certainly know if you follow this blog, I run a group of companies that includes a couple of successful supply chain consulting firms. That’s my full disclosure out of the way before you read the rest of this post. So why am I going to reveal the questions you must ask before engaging supply chain consultants?   Mostly it’s because if you’re a company leader thinking about hiring supply chain consultants, I want to help you select the right partner and hence maximise the likelihood of a successful engagement.   It helps of course, that I know my own companies can unfailingly provide the right answers to these questions, and because they are the questions most often asked by discerning clients, before they engage consultants from Logistics Bureau or SME supply chain specialists from Dawson Consulting.   The 5 Most Important Questions to Ask Without any further preamble then, here are five questions to ask any firm of supply chain consultants before making the decision to engage them:   Does your expertise encompass the entire range of supply chain elements and components, or just some parts of the supply chain? For most supply chain problems/opportunities, there is a multitude of possible causes and solutions. You’re more likely to arrive at the most cost-effective solution by engaging consultants who work across the entire supply chain.   Is your firm truly independent and agnostic with regard to the solutions you recommend? A lot of supply chain consultants make at least some of their money through affiliations with product or solution vendors or service providers. While these firms might offer their services at a price that seems hard to refuse, you can be sure their recommendations will involve you buying something from which they’ll make a profit—but less sure if doing so will deliver the best outcome for your...